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Rustik Sage Boutique ®
How does shipping work?
• Shipping on all U.S. orders is a flat rate fee of $4.50.
• Standard shipping on all U.S. orders over $100 in product is FREE.
• All orders placed are processed within 48 hours and shipped no later than 2-3 business days unless it was a pre-order or otherwise specified.
• Once your order has been shipped, we will send you a confirmation with your order tracking information to the email on file
RUSTIK SAGE BOUTIQUE ® IS NOT RESPONSIBLE FOR:
• Orders that have been lost or damaged in the mail. USPS is responsible once an order has been shipped out.
• Orders that are marked delivered by USPS; USPS is responsible for all orders once an order is shipped out. Please contact your location post office to file a claim.
If there is an issue with your tracking number or package delivery, please contact USPS before contacting us. Please allow 1 – 3 business days for tracking information to be updated, in some cases tracking information will not update and you will still receive your order. If you still haven’t received your order after the delivery date, please file a claim with USPS and contact us as well.
If your tracking information confirms that your order has been delivered to your address but, you haven’t received your order, please contact your local post office in your area directly to investigate the issue and file a claim. We cannot be held accountable for orders that confirm the order has been delivered to your address.
We are not responsible for if the order isn’t delivered by the guaranteed shipping times as it may take 1- 2 business days to process the shipment and we cannot be held liable for USPS guarantees. If an order is not delivered in time, please contact USPS at 1-800-ASK-USPS. We will not refund shipping fees if USPS fails to meet their guaranteed shipping times.