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Rustik Sage Boutique ®
We always want your shopping experience with Rustik Sage Boutique ® to be a fantastic one! Hopefully you love everything you purchase with us, however, sometimes your dream item didn’t end up being all that dreamy, we’re here to help. We are happy to accept returns that are unworn, unwashed, and returned in the same manner as received for a store credit after a 15% restocking fee is assessed. Items marked FINAL SALE may not be returned, refunded, or exchanged. NON-RETURNABLE: Final Sale Items, Jewelry, Intimates, Bras, Socks, Shoes and any other item noted or specified.
Please email us for a return form at firstname.lastname@example.org
Please ship your return to:
Rustik Sage Boutique ®
P.O. Box 684
Ephraim, Utah 84627
• All items must be post marked within 3 days of shipped date.
• Please include your original invoice with your return and why you are returning with the return form.
• Items must be unworn, unwashed, and damage free. Items that appear worn, have stains, or smell of cigarette smoke, deodorant, animal hair, or odors will not be accepted. The customer is responsible for return shipping fees. We recommend using a shipping method that provides a tracking number references, as we are not responsible for lost or stolen returns.
• If any item is damaged upon arrival please email us immediately at email@example.com with a picture of the damaged product.
• Store credit will only be given for returns if received and meets the following guidelines above and is dated within 3days of the date it was shipped to you.
• There will be a 15% restocking fee accessed on all return products.
• Please allow 7 business days for a return to be processed as we only check our PO Box once a week. Once a return is processed you will receive an email confirmation if/when a credit update is given into your Rustik Sage account.
• If you have any other questions, you can email us at: firstname.lastname@example.org
THE FOLLOWING ITEMS ARE FINAL SALE AND CAN NOT BE RETURNED
• Flash sale items, sale items, or items with a 25% or more discount are final sale items unless otherwise noted and specified.
• Jewelry, swim, purses, hats, shoes, bath & beauty products, and home décor are all final sale items.
• Here at Rustik Sage Boutique ® we strive to make sure everyone receives the perfect and most true to size fit! In the event vendors send us products we feel are sized incorrectly, we may resize any item that we feel needs to be resized. We strive to make sure each packing slip is noted if/when an item has been resized for the most accurate fit possible. If this isn’t noted on your packing slip, please email us at: email@example.com regarding any sizing questions before asking for a return form to be emailed to you.
We are so happy to have you as a Rustik Sage customer and hope you enjoy shopping with us!